This data protection notice provides information on how we use personal data relating to our prospective and existing clients and LSPs (Language Service Providers/Interpreters) our partners, our sister company Lingoing Ltd and other individuals we do business with.
If and when our data practices change, we will notify you and the local data authority where required by law of the changes. We encourage you to check this page frequently.
WHAT TYPE OF PERSONAL DATA WILL INSIGNLANGUAGE COLLECT ABOUT ME?
We may collect the following information:
Contact details and preferences
Details of complaints
Education and employment details
Type and version
Details may include name, contact details, membership ID numbers, nationality, date of birth, dates of affiliation, membership or fellowship, and details of exam sessions, including course results, payments, queries and complaints.
HOW WILL INSIGNLANGUAGE COLLECT THE INFORMATION?
We will collect data directly from you (for example from registration forms, change of details forms, at fairs and events and via our website) and will create data internally for instance when we assign you an InSignLanguage ID or determine examination results.
WHAT WE DO WITH THE INFORMATION WE GATHER?
We require this information to:
Provide our services to you
Improve our services and the products we offer
Communicate with you when needed
Respond to all your enquiries appropriately
We use it for internal record keeping
To comply with the legal and regulatory obligations
For reporting purposes
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
CONTROLLING PERSONAL INFORMATION
We will not sell or distribute your data or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information that fits in with your interests if you indicate that you wish to receive this.
We process information within the European Economic Area (EEA), but may also transfer data outside of EEA to our suppliers as part of our operations and service delivery.
HOW DO I KEEP MY INFORMATION UP TO DATE AND ACCURATE?
Please note that it is your responsibility to inform us of any changes to your contact details and keep us informed of any up skills or qualifications you may acquire.
KEEPING AND DELETING YOUR PERSONAL DATA
Personal data that we process for any purpose or purposes will not be kept for longer than is deemed to be necessary. And what is necessary depends on the specific circumstances.
WHAT RIGHTS DO I HAVE?
Individual's rights are qualified. Meaning they may not have these rights at all times, or in all circumstances. Generally speaking, individual right will include:
The right to access or obtain a copy of your information
The right to correction or updating or erase your information
The right to complain (to InSignLanguage, Signature or Lingoing)
The right to be forgotten
The right to withdraw any consent previously given
If you would like to exercise one of these rights please get in touch. You can email us firstname.lastname@example.org and we will be happy to help.