Launching Our Next-Generation Video Relay Service (VRS)

Accessibility as a Service – A New Era of Communication

At Insign, we believe accessibility should never be an afterthought. That’s why we’re proud to introduce our next-generation Video Relay Service (VRS) — designed to deliver Accessibility as a Service and transform how Deaf professionals and businesses communicate.

Built on Azure Communication Services and fully integrated with Microsoft Teams, this new VRS goes beyond traditional relay systems. It creates a secure, scalable, and collaborative environment, enabling real-time video calls, screen-sharing, and AI-powered meeting tools that make workplace integration seamless.

Why This Matters

Our mission is simple: Providing Accessibility That Changes Lives. This launch empowers Deaf and hard-of-hearing professionals to participate fully in meetings, client interactions, and career development opportunities.

And here’s the best part: the new VRS connects you directly to our Career Network programme, giving you access to inclusive employers, recruiters, and job opportunities designed to support your professional growth.

Key Features That Deliver Accessibility as a Service

• Teams-like interface: Familiar, intuitive navigation

• Multi-user support: Group calls, meetings, breakout rooms

• Screen-sharing: Share documents and presentations effortlessly

• Recording & transcription: Keep accurate records for compliance

• Real-Time Text Messaging: Instant written communication during calls

• Closed Captioning: Live captions for accessibility

• AI Meeting Recap: Automated summaries and action items

• Cross-device compatibility: Mobile, desktop, and tablet

• Enterprise-grade security: Encryption and scalability for peace of mind

The Fastest Way to Connect

Need an interpreter right now? We’ve made it easier than ever. Simply click “Call Interpreter Now” and you’ll be connected instantly.

Once you select this option, you’ll see a streamlined page designed for quick access and support:

How to Get Started

If you have an account with us - go straight to this page: How to use InSign VRS | InSignLanguage

Make sure you are signed into your InSignLanguage Account:

This feature ensures you can join short-notice meetings without delay — perfect for urgent workplace needs.

We are online and can set you up with an interpreter when you are ready.

• Chat to us and we will send you a link.

• If you have a link to your meeting, send it to us and an interpreter will join your call.

• Or click “Call Interpreter Now” for instant access:

Book Call Option: Available on the app and on our website for scheduling interpreter or support sessions.

Other support options:

• Bookings: bookings@insignlanguage.co.uk

• Phone: 0808 502 0226

• SMS: 07383 777117

Need help? Connect with:

• Client Services: hello@insignlanguage.co.uk

• Finance: finance@insignlanguage

Your Path to Inclusive Employment

Our Career Network is more than a feature — it’s a gateway to opportunity. By joining, you’ll gain:

• Direct access to job opportunities with inclusive employers

• Support for workplace integration

• Guidance from recruitment agents who understand accessibility needs

Ready to take the next step in your career?

Visit our Career Network page and start connecting today:

Providing Accessibility That Changes Lives

This launch is more than a new product — it’s a promise. Our next-generation VRS is part of our commitment to Accessibility as a Service, ensuring that communication barriers are removed for good. Whether you’re a Deaf professional, an employer, or a partner organisation, we’re here to help you connect, collaborate, and thrive without limits.

Ready to experience accessibility that truly changes lives?

Enquire now!