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Frequently Asked Questions
If a Deaf candidate uses British Sign Language (BSL) as their preferred language, providing a qualified BSL interpreter may be considered a reasonable adjustment under the Equality Act 2010. Employers should discuss communication requirements with candidates in advance to ensure the interview is accessible and allows them to demonstrate their skills and experience fairly.
Yes. Providing interview questions, key themes, or interview topics in advance can be an effective reasonable adjustment for Deaf candidates. Advance preparation helps ensure the interview assesses a candidate's skills, knowledge, and suitability for the role rather than creating unnecessary communication barriers.
Reasonable adjustments are changes that help remove barriers for disabled candidates during the recruitment process. For Deaf candidates, these adjustments may include providing a BSL interpreter, sharing interview questions in advance, supplying written information before the interview, allowing additional processing time where appropriate, or adapting communication methods to meet individual needs.
Employers can make interviews more accessible by providing interview information in advance, using clear and direct language, arranging qualified communication professionals where required, sharing details about interview formats and assessments, and ensuring all candidates have an equal opportunity to demonstrate their abilities.
Yes. Access to Work offers Communication Support at Interview (CSI) funding to help Deaf and disabled people attend job interviews. This can include BSL interpreters, lipspeakers, note takers, speech-to-text support, and other communication professionals. The support must be arranged before the interview takes place, and the funding does not need to be repaid.
Many interview processes rely on complex, hypothetical, or multi-part questions. Providing interview topics or questions in advance helps ensure candidates understand what is being asked and allows the interview to focus on their skills and experience rather than communication differences.
No. Providing interview questions or key themes in advance is intended to create equal access, not an advantage. The purpose is to remove communication barriers and allow employers to assess candidates fairly based on their abilities, experience, and suitability for the role.
Where possible, employers should provide interview questions or themes, details of the interview format, information about any tasks or assessments, the job description, and the names and roles of interviewers. This information helps candidates and communication professionals prepare effectively.
No. The role of a BSL interpreter is to facilitate communication accurately and impartially. Interpreters cannot change interview questions, add context that has not been provided, or alter the recruitment process. Accessibility should be built into the interview itself through appropriate preparation and reasonable adjustments.
Accessible recruitment helps employers attract a wider talent pool, demonstrate their commitment to equality and inclusion, improve candidate experience, and ensure recruitment decisions are based on skills and potential rather than avoidable communication barriers.
No — it shows availability. We assign based on suitability and requirements.
You will receive a direct message or email from our team.
Yes - please do so promptly if your availability changes.
Yes - check‑in and check‑out are required for attendance records and finance.
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