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Company:
Achieve Together
Position:
Billing Supervisor - Leatherhead
Leatherhead Office, Hybrid, United Kingdom
Full Time
Hybrid
About us
At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.
With us, you'll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills and forge a long-lasting career in social care.
Our team members are our most valuable asset. Without them, we simply wouldn't be who we are today. We're always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?
Job Description
Are you looking for a career that makes a real difference? We are seeking a highly skilled and motivated Billing Supervisor to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.
Key Responsibilities
Lead, mentor and develop the Billing Administrators, ensuring high performance and a positive working environment
Set clear objectives and performance targets for the team, providing regular feedback and coaching
Foster a collaborative, customer-focused team culture that encourages professional development
Resolve complex queries escalated from Billing Administrators
Provide direct support to the Credit and Billing Manager
Ensure integrity of billing data through robust processes and controls
Build and maintain effective working relationships across Finance and the wider business
Work closely with Credit Controllers to ensure a smooth collection process
Identify and implement process improvements to improve accuracy, timeliness and efficiency
Requirements
Proven experience in leading and developing a team, with a track record of driving high performance
Excellent communication and negotiation skills
Experience of working in an environment where services are charged to local authorities
Excellent organisational skills, attention to detail and rigour
Problem solving skills
Previously used a high volume billing system
Ethical and professional behaviour
Confident with Excel (pivot, sumifs, vlookups) and other Microsoft Office systems
Ability to work well in a fast-paced environment
Benefits
Flexible hours to suit a range of lifestyles
Career progression and training opportunities
Employee welfare and wellbeing initiatives
Recognition schemes, team events and social activities
Employee discount schemes across a range of retailers and services
Wagestream - a financial health app that gives you the ability to receive optional pay advances
Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards
Life Assurance
A structured career pathway that rewards your development – we call this Career Adventures.