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Company:
Achieve Together
Position:
Credit Controller - Leatherhead
Leatherhead Office, Hybrid, United Kingdom
Full Time
Hybrid
About us
At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.
With us, you'll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills and forge a long-lasting career in social care.
Our team members are our most valuable asset. Without them, we simply wouldn't be who we are today. We're always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?
Job Description
Are you looking for a career that makes a real difference? We are seeking a highly skilled and motivated Credit Controller to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.
Key Responsibilities
Ensuring timely collection of payments
Prompt and accurate cash allocation
Resolving queries promptly, ensuring the account is open for ongoing collections
Strong reconciliation abilities
Accurate allocation of credit notes to invoices, when required
Maintaining accurate record and allocation of customer payments
Regular follow up as needed with both internal and external customers to ensure prompt cash collection
Requirements
Solid knowledge of credit control process end to end collection
Experience dealing with Local Authorities and NHS is preferable
The ability to keep calm under pressure
Strong analytical problem-solving abilities
Excellent Excel skills; pivot tables, sumif, vlookup
A proactive and solution-oriented mindset, with the ability to handle complex queries
High level of accuracy and attention to detail in all aspects of credit control
Commitment to providing a high standard of service and building strong relationships with customers
Self motivated and able to work hybrid
Excellent communication skills
Strong organisational skills, including maintaining record of debt recovery efforts
Benefits
Flexible hours to suit a range of lifestyles
Career progression and training opportunities
Employee welfare and wellbeing initiatives
Recognition schemes, team events and social activities
Employee discount schemes across a range of retailers and services
Wagestream - a financial health app that gives you the ability to receive optional pay advances
Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards
Life Assurance
A structured career pathway that rewards your development – we call this Career Adventures.