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Co-worked RSLI Support — Weekdays

Two Registered Sign Language Interpreters working as a pair, in person

2 hr - 8 hr
From 720 British pounds
Customer's Place

Service Description

Two Registered Sign Language Interpreters, working as a pair. This is how interpreting is delivered for anything that is not a one-to-one conversation - not an upgrade, and not something you have to justify. WHY TWO Continuity. One interpreter can sustain a conversation between two people. Beyond that - a room, a programme, several speakers, an audience - the interpreting has to run without a break in it, and that takes a pair. HOW A PAIR ACTUALLY WORKS Working as co-interpreters, they switch lead roles every 15 to 20 minutes, or whenever a natural transition point arises. Even when not actively signing, the support interpreter is fully engaged: tracking names and figures, feeding terminology, and correcting in real time. Neither is a spare, and both are engaged for the whole assignment. That second pair of eyes is the accuracy control. With one interpreter, rest breaks are the only safeguard, and the room stops while they are taken. With two, the work carries on and the safeguard runs continuously. WHEN ONE IS ENOUGH A single Deaf person, one interpreter, in conversation. That is One-to-One RSLI Support - the narrower case, and a service in its own right. IF THIS IS NOT QUITE WHAT YOU NEED Use the Book a BSL Interpreter form for face-to-face work, describe the assignment, and we will route it and quote. You do not have to make the service fit, and you do not have to work out the number of interpreters - tell us what the assignment is and we will confirm it. WHAT IS INCLUDED Both interpreters for the full booked period, their preparation, and their rest breaks. We name both to you before the day, and they arrive early enough to meet the Deaf participants and agree between themselves how they will work. Every interpreter on this service is registered, bound by the NRCPD code of conduct including confidentiality, and carries their own indemnity insurance. Legal and medical work, and anything touching consent or capacity, is allocated to Registered Sign Language Interpreters. BOOKING AND PRICE Prices cover both interpreters and include VAT. A full day is six hours of interpreting, spread across up to eight hours on site. Beyond six hours the rate is £85 an hour, per interpreter. Every request is read by a person before it is confirmed - this is a request, not an instant booking. Once we confirm, we invoice and allocate. Book at least 30 days ahead, and send your preparation material with the booking: the form asks for a link or a file and will not submit without one. The form asks you to accept our Terms and Conditions of Service, and they are linked there. They set out what you are booking, what it costs, and what happens if it changes or is cancelled. Please read them before you submit - that acceptance is what the booking rests on.


Cancellation Policy

This policy covers this service only - TWO Registered Sign Language Interpreters working as a pair, in person, weekdays 09:00 to 17:00. Two interpreters are booked because the assignment needs two. Not for online meetings or ticketed public events. 1. MAKING A BOOKING 1.1 Book at least 30 days ahead; for less notice, contact us. 1.2 Every request is read by a person before we confirm. 1.3 The form requires a link or a file - both interpreters prepare from it. 1.4 Tell us the setting and subject. Personal, legal and medical work must be identified. 1.5 A pair needs room to work and a clear sightline to everyone. 2. YOUR INTERPRETERS 2.1 Both attend throughout and the fee covers both. 2.2 They change the lead at intervals they agree. The one not leading is still working. 2.3 We name both to you before the day. 2.4 An interpreter may decline a co-worker. We allocate someone else and tell you. Your fee is unchanged. 2.5 If one cannot attend we replace them. If we cannot, go ahead with one at the single price or cancel free. 2.6 With one interpreter, lone-working rules apply: nobody works alone with an individual in a private residence. 3. BREAKS 3.1 Changing the lead is not a break. Both need rest away from the room. 3.2 Expect a rest break in any half day, lunch on a full day. 4. CANCELLATION, LATENESS AND NO-SHOWS 4.1 Notice, and the charge: 15 days or more - no charge; 8 to 14 days - 50%; 7 days or less - 100%; no-show - 100% plus reasonable travel. 4.2 Consumers keep their statutory rights in full. 4.3 If we cancel, we tell you as soon as we can and do not charge. 4.4 Interpreters need not wait more than 15 minutes past the start. A late start does not extend the finish. 5. RECORDING 5.1 Tell us at booking if any part will be recorded. Saying yes is not permission: it needs both interpreters' agreement, is in writing, and costs £550 a full day or £275 for less. 6. TRAVEL AND EXPENSES 6.1 The fee covers the interpreting and the journey - interpreters travel to you and arrive early at no charge. 6.2 Where nobody is within reasonable reach, travel is quoted at 45p a mile, agreed before we confirm. 6.3 Parking, congestion, clean-air charges and overnight stays are at cost, agreed beforehand. 6.4 Full terms: insignlanguage.co.uk/legal-documents/travel Our Terms and Conditions of Service govern; where this differs, they apply. bookings@insignlanguage.co.uk


Contact Details

+44 808 502 0226

support@insignlanguage.co.uk

26 Domum Road, Portsmouth, UK


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