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One-to-One RSLI Online — Weekends

A Registered Sign Language Interpreter in your meeting, Saturdays and Sundays

2 hr - 8 hr
From 540 British pounds
Online

Service Description

A registered BSL interpreter for your Saturday or Sunday, online. We name your interpreter before we confirm, and there is nothing to pay until it has been delivered. One Registered Sign Language Interpreter, joining online for one Deaf person, weekends between 09:00 and 17:00. ACCESS AT THE WEEKEND Community groups and faith gatherings, courses and clubs, family occasions, sports and hobby groups, online events people can only reach at the weekend. The parts of life that have nothing to do with work - and usually the first to go uninterpreted. CONFIRMED BY A PERSON, NOT A SCREEN Our interpreters are on shift during weekday hours. Weekends are sourced individually, so this is a request rather than an instant booking - and that is deliberate. We find your interpreter, they accept the work, and then we confirm to you. You will never hold a confirmation for a Saturday nobody has agreed to cover. Book at least 14 days ahead. Weekend cover is the scarcest there is, and a fortnight is what makes it findable. If your date is sooner, ask anyway and we will tell you straight away whether we can reach it. You are not charged until the service has been delivered. You can pay in advance if you prefer. Cancel or reschedule free of charge up to seven days before the start. WEEKEND COVER IS EASIER TO FIND ONLINE Asking an interpreter to give up a Saturday is one thing; asking them to give up a Saturday and drive two hours each way is another. Take the travel out and the pool of interpreters able to work your weekend grows considerably - which means a better match, booked more easily. A NAMED INTERPRETER, NOT A CALL CENTRE There are two quite different things people mean by remote interpreting. One is an on-demand video line where you take whoever answers. This is the other kind: a named, registered interpreter, booked for your event, who has read your material beforehand. ASLI's best-practice guidance for video interpreting draws exactly this distinction. It is the difference between access and a lottery. WORKING TO A STANDARD, NOT JUST A CONNECTION Every session is delivered remotely by a registered interpreter working to our own standards and to that same ASLI guidance: preparation before the day, what the interpreter must be able to see and hear, pacing and turn-taking, rest breaks, and when a second interpreter is required. Remote is not a lighter version of the work. The guidance exists precisely because a video link takes something away, and the working practices are what put it back. WHY ORGANISATIONS BOOK THIS Clubs, charities, faith groups and event organisers all have duties under the Equality Act 2010 to make reasonable adjustments so that a Deaf person is not put at a disadvantage. Booking a registered interpreter is how that is met - and it leaves a record. THE SAME WORK, WITHOUT THE TRAVEL Interpreting through a screen is not a lighter version of the job. The interpreter loses depth, peripheral vision and the natural turn-taking cues a room gives them, and adapts how they sign and how they read others to compensate. So the fee matches the equivalent in-person weekend service. What you save is the travel. WE JOIN YOU Teams, Zoom, Google Meet, or whatever you already use. Tell us the platform and send the joining link with your booking - or ask us to set up a Teams link for you. Nothing to install, nothing to buy. WHAT IS INCLUDED The interpreter for the full booked period, their preparation, and their rest breaks. We name them to you before the day. Every interpreter is registered, bound by the NRCPD code of conduct including confidentiality, and carries their own indemnity insurance. PRICE Prices include VAT. A full day is six hours of interpreting; beyond six hours the rate is £127.50 an hour. If any part is recorded, that is agreed in writing beforehand and costs £550 a full day or £275 for less. NOT QUITE THIS? If the event is wider than a one-to-one conversation, it needs a pair - see Co-worked RSLI Online. For a trainee interpreter at 15% less, see One-to-One TSLI Online.


Cancellation Policy

This policy covers this service only - ONE Registered Sign Language Interpreter, online, one Deaf person, outside standard weekday hours. Evening and weekend rates apply to the whole booking. WHEN THIS RUNS Evenings: weekdays 17:00 to 22:00, two to five hours, finishing by 22:00. Weekends: Saturdays and Sundays 09:00 to 17:00, two hours to a full day. 1. CONFIRMING YOUR BOOKING 1.1 A request, not an instant booking: we source your interpreter and confirm once they accept. 1.2 Book at least 14 days ahead. Evening and weekend cover is scarce. 1.3 The form requires a link or a file to prepare from. 1.4 Tell us the setting and subject. Personal, legal and medical work must be identified. 2. THE MEETING IS YOURS 2.1 You host. Tell us the platform and joining link, or ask us to set up a Teams link. 2.2 If the link changes, send the new one at once. 2.3 Camera on for anyone speaking and the Deaf participant throughout. Interpreter pinned. One speaker at a time. 2.4 Send any shared screen as a file or link too. 3. YOUR INTERPRETER 3.1 One interpreter covers your booking. A weekend full day is six hours of interpreting; beyond six hours, £127.50 an hour. 3.2 We assess every booking before we confirm it. If it needs a second interpreter we tell you first and re-quote as Co-worked RSLI Online. 3.3 We never confirm a co-worked assignment at the single-interpreter price. You know how many interpreters you are getting, and the cost, before we confirm. 4. BREAKS 4.1 15 minutes' rest per hour when working continuously; breaks are the only safeguard on accuracy, and discussion stops. 5. RECORDING 5.1 Tell us at booking if any part will be recorded. Saying yes is not permission: it needs the interpreter's agreement, is in writing, and costs £550 a full day or £275 for less. 5.2 Platform recording and auto-transcription capture them too. Leave off unless agreed. 6. PAYING, CANCELLING AND RESCHEDULING 6.1 Nothing to pay when you book; we invoice after delivery. To pay in advance, tell us. 6.2 Cancel or reschedule free up to 7 days before the start; inside 7 days it stands and is charged in full. 6.3 If nobody joins, or the link fails and we cannot reach you, it is charged in full. 6.4 Consumers keep their statutory rights in full. If we cancel, we do not charge. 6.5 The interpreter need not wait more than 15 minutes past the start. Our Terms and Conditions of Service govern; where this differs, they apply. bookings@insignlanguage.co.uk


Contact Details

+44 808 502 0226

support@insignlanguage.co.uk

26 Domum Road, Portsmouth, UK


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