InSignLanguage Ltd Achieves ISO 18841:2018 Certification Elevating BSL Interpreting Standards

InSignLanguage Ltd is proud to announce a significant milestone: we have achieved ISO 18841:2018 certification for our interpreting services. This achievement reflects our ongoing commitment to delivering high-quality British Sign Language (BSL) interpreting that meets rigorous international standards. Whether you are an interpreter or a client, this certification brings clear benefits and assurances that strengthen trust and professionalism in every assignment.

BSL interpreter providing clear communication in a professional setting

What is ISO 18841:2018 and Why It Matters

ISO 18841:2018 is an international standard specifically designed for interpreting services. It sets out requirements for the quality and consistency of interpreting, focusing on processes, competence, and ethical conduct. For BSL interpreting, this standard ensures that services are delivered with accuracy, professionalism, and respect for the Deaf community.

This certification matters because it:

• Provides a clear framework for interpreters to follow, ensuring consistent quality

• Demonstrates compliance with professional and legal requirements

• Builds confidence among clients that interpreting services meet recognised standards

• Supports the ongoing development and accountability of interpreters

  
  

By achieving ISO 18841:2018, InSignLanguage Ltd confirms that our interpreting services meet these high expectations, making us a trusted partner for clients and interpreters alike.

Benefits of ISO 18841:2018 Certification for Interpreters

For interpreters working with InSignLanguage Ltd, this certification highlights several important aspects of professional practice:

Commitment to Professional Standards and Codes of Conduct

Interpreters must adhere to established codes of conduct that promote integrity, impartiality, and respect. ISO 18841:2018 reinforces these principles, ensuring interpreters maintain ethical behaviour in every assignment.

Up-to-Date NRCPD Registration and DBS Checks

Maintaining current registration with the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD) is essential. The certification also requires valid Disclosure and Barring Service (DBS) checks, safeguarding clients and maintaining trust.

Clear Assignment Acceptance Procedures

Interpreters follow transparent procedures when accepting assignments, including confirming availability, suitability, and any necessary preparations. This clarity helps prevent misunderstandings and ensures readiness.

Punctuality, Reliability, and Confidentiality

Being on time and dependable is critical in interpreting. The certification emphasises these qualities alongside strict confidentiality, protecting client information and fostering a safe communication environment.

Ongoing Professional Development and Feedback

Interpreters are encouraged to engage in continuous learning and welcome constructive feedback. This commitment supports skill enhancement and keeps interpreters up to date with best practices.

Adherence to GDPR and UK Data Protection Act

Handling personal data responsibly is a legal and ethical requirement. ISO 18841:2018 ensures interpreters and the organisation comply fully with data protection laws, safeguarding client privacy.

What This Means for Clients

Clients can be confident that InSignLanguage Ltd’s interpreting services meet internationally recognised standards. This certification assures:

• High-quality interpreting that respects linguistic and cultural nuances

• Safety and confidentiality in all communications

• Professional conduct and accountability from interpreters

• Compliance with legal and ethical requirements

• Transparent and reliable service delivery

  
  

Choosing a certified provider like InSignLanguage Ltd means investing in clear, effective communication that supports inclusion and accessibility.

Keeping Interpreter Profiles and Documents Current

To maintain certification standards, we encourage all interpreters to regularly review the updated Standard Operating Procedures (SOP). It is essential to keep profiles, NRCPD registration, DBS checks, and other relevant documents up to date. This practice ensures smooth assignment management and continued compliance with ISO 18841:2018.

Celebrate This Milestone and Connect With Us

Achieving ISO 18841:2018 certification marks a proud moment for InSignLanguage Ltd and the wider interpreting community. It reflects our dedication to quality, professionalism, and the Deaf community’s needs.

If you have questions about the certification or how it affects your interpreting work or service experience, please get in touch. We welcome your feedback and look forward to continuing to provide excellent BSL interpreting services.

You can validate our certificate here

Thank you for supporting InSignLanguage Ltd as we raise the standard for BSL interpreting and if you would like to register, please get in touch.