How to Send Your ATW Claim Form & Invoice

If you use Access to Work (ATW) support and work with our interpreting or VRS services, this guide will help you understand exactly what to do when it’s time to send your ATW claim form and invoice.

We’ve made the process simple, clear, and easy to follow.

📅 When Will You Receive Your Invoice?

Your ATW invoice will be emailed to you on Friday, 27 February.

As soon as you receive it, you’ll be ready to submit your claim to ATW.

If you need any help, you can contact:

• The InSignLanguage Team, or

• InSign app (VRS Now) for support in BSL

📨 What You Must Send to ATW

When you submit your claim, ATW needs two items:

1. ✔ AtW Claim Form

2. ✔ Invoice (we send this to you)

ATW will not process your claim without both.

✉️ How to Send Your Claim

You have two options:

1 – Submit Online (Recommended)

You can send everything using ATW’s online service.

What you need:

• A GOV.UK One Login

• Your manager’s approval

Steps:

1. Log in with your GOV.UK One Login

2. Ask your manager to approve the email first

3. Once they’ve approved it, contact our team via the InSign app (VRS Now)

We will guide you through the online submission if you need help.

2 – Send by Post

If you prefer to post your form, send it to:

DWP ATW Payments Team

Harrow Jobcentre

WV98 1JE

Before posting, make sure:

• Your manager has signed page 3

• You have signed page 5

When it’s posted, please tell the InSignLanguage team using this link:

👉 Book Now

💬 Need Help?

If you're unsure or need support in BSL, our team is here for you through the InSign app (VRS Now) or through our support channels.

We’re always happy to help make your ATW process smooth and stress-free.